How Do People Evaluate a Web Site’s Credibility? – 46% say DESIGN LOOK

Website Credibility Website Design Look Affects Credibility

Think an outdated website doesn’t affect your business? Better check out the results of this ConsumerWebWatch.org study – How Do People Evaluate a Web Site’s Credibility?.

Even we were surprised to see that 46% of respondents cited DESIGN LOOK as affecting a website’s credibility. Wow. Next closest was Information Design/Structure at 28.5%.

Here’s a link to the study:

Website Credibility Report Link

We also downloaded the study as a PDF as these things sometimes disappear from the web or links are broken.

PDF Link:

Design Look Influences Credibility

 

Study by
http://www.consumerwebwatch.org/

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68 tips – Profitable for a Website

This is a fantastic article. I could just provide a link … but I fear 404 errors, espesically in the Blog-0-sphere. So credit for and links to the article are provided, but I also inserted the text.

Link from http://networkedblogs.com/rNMbj

Article from http://www.flyteblog.com/

Web Design Tips:

  • To increase contact form conversion rates keep the number of fields to 5 or less.
  • Good web design is not just about pretty pictures. It’s also about having a user-centric philosophy.
  • When designing a web site give priority to the website user’s needs.
  • Before designing a web site, clearly define the objectives of your company and your user.
  • Before the design process begins, create wireframes to help define the overall structure of the website.
  • Hire a professional web copywriter to write your website content.
  • To design a great website, you must understand the needs of your users.
  • Include a site search on your website.
  • Limit primary navigation categories to eight.
  • Limit the number of fonts to 3.
  • When developing navigation naming, the text should be clear as to where the navigation button is taking you.
  • Each page on your web site should contain a “call-to-action”.
  • No two web users are alike so make sure you cover multiple ways to navigate your web site.
  • Don’t make web users think. The web page should be obvious and self-explanatory.
  • Limit the number of clicks it takes a user to locate the information they are looking for.
  • Keep it simple. This principle should be the primary goal of web site design.
  • Limit the primary color palette to 3 colors.
  • An e-newsletter signup form on your website is a great way to grow your customer database and initiate customer relationships.
  • Utilize video on your web site. It’s another great way to deliver content.
  • To avoid overwhelming, confusing and frustrating the user, limit the number of items on your home page.

Web Marketing Tips:

  • Visit Google Trends and look at the Hot Trends for the day to come up with blog titles/topics.
  • Check out keywords by region in Google Insights for good terms to use in blog posts targeting local audiences.
  • Check out Google’s Contextual Targeting Tool via Google Adwords, for help with keyword ideas and organizing and structuring your keyword lists.
  • Use Wordtracker’s Keyword Questions Tool for good blog post titles/subjects.
  • Google Instant Search provides suggestions while you are typing your search term, use these suggestions for blog topics.
  • Check Out Ubersuggest for keyword ideas http://suggest.thinkpragmatic.net/.
  • Look at Ask.com’s Related Questions and Related Searches for good blog posts ideas.
  • Think long tail keyword phrases not single keywords.
  • Title tags are the most important part of your site for SEO.
  • Spend extra time to create compelling titles that grab attention.
  • When using images for content optimize them by using alt text, captions, and URLs.
  • Your audience consists of 3 types of searchers: Navigational, Informational and Transactional; make sure your content serves the correct audience.
  • Place your keywords early in your content and make them prominent, bold, in header tags, linked, title, and bulleted.
  • Facebook ads are a cheap way to get information out to a highly targeted audience.
  • Update your Facebook page at least once a day. It will help your Edgerank.
  • Posting questions on your Facebook page, especially T/F, Multi Choice, and Agree/ Disagree type questions will get you more engagement.
  • Check out this cool Free Tool on SEO moz LDA http://www.virante.com/seo-tools/lda-content-optimizer.
  • Post links in your Twitter updates; shown to get more Retweets and engagement.
  • Twitter Tip: “Please ReTweet” gets 3x more ReTweet’s than “Please RT “.
  • Post to Facebook and Twitter on Saturdays and Sundays to beat the competition.
  • The least shared type of information on social media are negative messages;stay positive.
  • Create a Facebooklanding page to welcome new fans and inform them why they should like you.
  • Repurpose your blog posts for Facebook updates, Twitter updates and YouTube videos.
  • Use NetworkedBlogs to syndicate your blogposts to Facebook.
  • Make sure you have sharing tools on your blogposts.
  • Set up Google Alerts on your brand and keywords for blogposts, articles and status update ideas.
  • For more bloggers in your niche, check out AllTop.com.
  • Create blogposts that are short, sweet, to the point, and that have a catchy title.
  • Make sure your social media status updates provide your audience with content they want.
  • Use Twitter Search (http://twitter.com/search) to and tweets in your niche.
  • Keep blogposts around 250 – 500 words and articles 500 – 1,000 words.
  • As you think of blogposts, be sure to make a note of them. You’ll be glad you did for a rainy day.
  • When possible, use a photo in your blogposts. They’ll help enhance the content.
  • Don’t forget about video. Even a “talking head” clip of you can help add personality to your content.
  • Remember, images and video are just one more way to rank well at the search engines.
  • If you have a local business, don’t forget about local search. Try startingwith Google Places: http://www.google.com/places/.
  • It seems simple, but make sure all of your social profiles are 100% filled out. That means a photo, information, and a background (depending on the site).
  • One of the best ways to get an incoming link to your website? Guest blogging. Make sure you have a blogpost ready to go before you make contact.
  • Make sure all of your web efforts are connected; and that they all link back to your website.
  • Do you make PowerPoint presentations? Try uploading them to Slideshare.net and get some traffic to yourwebsite that way.
  • Don’t join every social networking site under the sun. Find out where your audience spends their time and spend yours there, too.
  • Use Twitter as your new RSS feed. Follow the movers and shakers in your industry and read the articles they talk about.
  • The web-based Twitter not working well for your lifestyle? No problem! There are easy to used web, desktop, and mobile apps that are easy to use. [TweetDeck is one of our favorites.]
  • One of the toughest (and most important) social media decisions to make is what voice your account will be coming from. The business? The owner? An employee?
  • Remember to always add value. So, always be less “sales-y” and more resourceful.
  • Add your personality to everything you put out there. People like doing business with people.
  • Don’t dilute your message. If you don’t have a lot of time to devote to social media, do one thing and do it well.
  • On both Twitter and Facebook, try doing at least a few tweets and status updates every day. And feel free to use the same ones

Your site affects 97% of purchase decisions!

What you’ve always known intuitively is now confirmed by research:  an outdated website is bad for your business.  Research shows that 97% of those surveyed indicated a company’s website influenced their purchasing decisions.   Considering that updating your website is easy and inexpensive, why wouldn’t you start now?  Just contact us and we’ll get started right away.

Websites influences decisions

Your website is the most powerful tool in your marketing kit. It is the place people go to learn more about your company and your services.  It also has a huge impact on purchase decisions.   In fact, only 3% of 200 buyers surveyed – from companies of all sizes – say a provider’s website has no influence whatsoever over their purchase decision.

A survey conducted by RainToday.com included more than 200 buyers (responsible for more than $1.7 billion in professional services purchasing power) from fields such as accounting and financial consulting; architecture, engineering, and construction services; human resources consulting; IT consulting and services; legal services; management consulting; marketing, advertising, and public relations; and training services.

The influence of a quality website on purchasing decisions increased significantly since the prior year study conducted four years earlier.  According to the survey, 74% of buyers report that a company’s website holds at least “some influence” over their ultimate decision to buy services from the company. This is 23 percentage points higher than in 2005.

It’s clear that any successfull business must take advantage of this power. With well-designed websites you can:

  • Establish that you are professional: through professional graphics, photography, writing, and arrangement of content.
  • Establish that you are worthy of consideration: through an overview of your services, your client list, biographies of your employees, and case studies that show how you’ve helped clients.
  • Establish yourself as an authority: through blog posts, publications, videos, etc. to build the credibility,  and reliability necessary to win-over prospective customers.

Are you ready to leverage a great web site to build your business?  Just contact us to get started.

Research Source:
How Clients Buy: 2009 Benchmark Report on Professional Services Marketing and Selling from the Client Perspective

Web development checklist

website checklist

Development

  • Gathering of information related to site content
  • Website Name (Domain Name) Research
  • Competition Researched
  • Website Title Chosen
  • Website Host Research
  • Website Host Chosen and Registered $
  • Website Name Chosen
  • Website Name Purchase $
  • Website Structure and Organization Established
  • Link Exchange Researched
  • Link Exchange Page Set Up
  • Articles/Resources Provided/Researched
  • Articles/Resources Chosen
  • Advertising Inclusion Implemented
  • Search Engine Submission Prepared
  • Search Engine Submission Implemented $
  • Review Search Engine Submission Results (1-4 months after public release)

Design

  • Artwork Compiled
  • Logo Designed or Prepared as Digital Art
  • Color Scheme Research and Presented
  • Layout Design Research and Presented
  • Color Scheme Chosen
  • Layout/Design Chosen
  • HTML and CSS Coding Design
  • Content and Articles Added
  • Review Web Standards
  • Validate Code
  • Check Website with Other Browsers
  • Check Website with Other Computers
  • Check Website with Various Screen Resolutions
  • Edit and Review Website Presentation
  • Test Website (typically 2-4 weeks)
  • Test Links

Website Maintenance

  • Frequently Update
  • Check for Errors
  • Add Link Exchanges
  • Check for Bad Links
  • Keyword Review and Update
  • Check Link Popularity
  • Review New Technology
  • Review Web Standards and apply
  • Check Site Statistics
  • Add New Content
  • Check Links
  • Validate Code
  • Re-Submit Site to Search Engines
  • Check Web Page Descriptions
  • Check Web Page Titles
  • Review Meta Tag Standards and Update
  • Review Top Searches from Search Engines (potential new content ideas)

Checklist Resources

Great Business Resource

Another service for Guider.com’s clients.  Complete business solution!  Contact us for more information.

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Web 2.0 and Traditional Design Rules combined

Here’s a collection of 25 sites showcasing how Web 2.0 and traditional design practices can come together to form truly stunning websites.

Web-2.0-Design-Rules

The Do’s & Don’ts of Modern Web Design • Relevant, snacksized web design resources

The Do’s & Don’ts of Modern Web Design • Relevant, snacksized web design resources.

The Do’s & Don’ts of Modern Web Design

Web indusry jargon – for clients

Learn the language.  You’ll be happier and learn to earn more from your site.

web-industry-jargon

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Web Dev Glossary

Great reference for web developers.

useful-glossary-for-designers

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Web Dev Checklist

Fantastic article.  If you have a web site – you must read this.

websitechecklist

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